CX Circle is the #1 event for all things customer experience. Every year, we bring you speakers from industry-leading brands to help you supercharge your CX game. This YouTube channel features the best CX Circle content from both the latest and previous editions.

CX Circle EMEA 2025 in 60 seconds
1:04
CX Circle EMEA 2025 in 60 seconds
Optimizing for the customer you don’t know (yet)
43:09
Optimizing for the customer you don’t know (yet)
Intimacy at scale: redefining choice in the age of intelligent experience
13:50
Intimacy at scale: redefining choice in the age of intelligent experience
Know the numbers, own the room: 10x your PM value
48:57
Know the numbers, own the room: 10x your PM value
Beauty for each: more personalized, more inclusive, and more responsible – powered by Beauty Tech
19:09
Beauty for each: more personalized, more inclusive, and more responsible – powered by Beauty Tech
How to convert on a crowded digital shelf
44:52
How to convert on a crowded digital shelf
From hype to how: the real-world guide to getting future-ready
22:21
From hype to how: the real-world guide to getting future-ready
Taming the tangled web: using end-to-end experimentation to eliminate customer frustration
41:09
Taming the tangled web: using end-to-end experimentation to eliminate customer frustration
Big insights for small businesses: how to level up your digital analytics
28:19
Big insights for small businesses: how to level up your digital analytics
Off the record: the leadership moments that don't make it to Linkedin
48:41
Off the record: the leadership moments that don't make it to Linkedin
Analytics on autopilot: the AI revolution
41:52
Analytics on autopilot: the AI revolution
Mind the gap: skills, imagination, and the future of work
20:53
Mind the gap: skills, imagination, and the future of work
Insights to action: unlocking the full potential of Contentsquare
37:53
Insights to action: unlocking the full potential of Contentsquare
Level up your digital CX strategy
26:20
Level up your digital CX strategy
Le consommateur à l'ère de la commodité produit : Un nouveau paradoxe
8:34
Le consommateur à l'ère de la commodité produit : Un nouveau paradoxe
From shelf to screen: Omnichannel experience at Thalia
27:38
From shelf to screen: Omnichannel experience at Thalia
Personalization eats personas for breakfast
35:32
Personalization eats personas for breakfast
The power of customer interaction: creating a seamless on-and offline experience
19:49
The power of customer interaction: creating a seamless on-and offline experience
Behind the seams: Van De Velde's switch to headless personalization
23:42
Behind the seams: Van De Velde's switch to headless personalization
Level up your digital CX strategy
23:26
Level up your digital CX strategy
Artefact - L'IA générative dans le marketing
16:13
Artefact - L'IA générative dans le marketing
Is your website speed killing conversions? How performance impacts sales and user experience
31:15
Is your website speed killing conversions? How performance impacts sales and user experience
Digital & AI – Next-level Customer Experience bei Swisscom
24:42
Digital & AI – Next-level Customer Experience bei Swisscom
ENGIE - 4 leviers pour développer son expérience digitale et exploiter la puissance de CSQ
27:10
ENGIE - 4 leviers pour développer son expérience digitale et exploiter la puissance de CSQ
The future of journalism and product development: how to meet customer expectations?
33:13
The future of journalism and product development: how to meet customer expectations?
CX Circle Tokyo: Level up your CX game
10:21
CX Circle Tokyo: Level up your CX game
生成AIが変えるデジタルマーケティング ーーAIスペシャリストx 画像生成AIモデル提供者が対談
35:50
生成AIが変えるデジタルマーケティング ーーAIスペシャリストx 画像生成AIモデル提供者が対談
From ideas to impact: How to move the optimization needle
23:50
From ideas to impact: How to move the optimization needle
Alan – Redéfinir son marketing en continu : Choix stratégique ou impératif
6:30
Alan – Redéfinir son marketing en continu : Choix stratégique ou impératif
Unlock CX power-ups: Avoid KPI tunnel vision for optimal business growth
26:42
Unlock CX power-ups: Avoid KPI tunnel vision for optimal business growth