CustomerSuccessBox is an 'Actionable' customer success platform for B2B SaaS companies. CustomerSuccessBox enables success across all lifecycle stages - trial, conversion, onboarding, retention, upsell and renewal. It enables every CSM to manage hundreds of accounts while growing a multi-million dollar portfolio. It lowers the cost of delivering success per customer. Thereby enabling customers even with lower ARPA or ACV (Annual Contract Value) to enjoy the benefits of a customer success program.

To know more about us, visit https://customersuccessbox.com

How to Manage Customer Churn-with Elodie O'Rourke
10:45
How to Manage Customer Churn-with Elodie O'Rourke
How to Beat Customer Churn-with Irit Ezips
15:24
How to Beat Customer Churn-with Irit Ezips
How to Beat Customer Churn- with Rick Adams
9:27
How to Beat Customer Churn- with Rick Adams
How to Beat Customer Churn-with Anita Toth
6:23
How to Beat Customer Churn-with Anita Toth
Customer Success playbook for economic crisis - James Scott
1:09:34
Customer Success playbook for economic crisis - James Scott
Webinar: Onboarding customers remotely
1:05:05
Webinar: Onboarding customers remotely
Webinar: How to do churn analysis
1:12:29
Webinar: How to do churn analysis
#SuccessBound 62: Why Customers Churn
6:01
#SuccessBound 62: Why Customers Churn
#SuccessBound 61: Difference between Analytics and Customer Success Software 🔥
3:01
#SuccessBound 61: Difference between Analytics and Customer Success Software 🔥
#SuccessBound 61: Difference between Analytics and Customer Success Software 🔥
3:02
#SuccessBound 61: Difference between Analytics and Customer Success Software 🔥
Webinar: Get to 125% ARR Retention FASTER with AI
1:12:44
Webinar: Get to 125% ARR Retention FASTER with AI
SalesScreen has a 10% reduction in Onboarding churn by using CustomerSuccessBox.
5:47
SalesScreen has a 10% reduction in Onboarding churn by using CustomerSuccessBox.
PractiTest chooses CustomerSuccessBox to reduce surprise churn
7:24
PractiTest chooses CustomerSuccessBox to reduce surprise churn
jacando selects CustomerSuccessBox to streamline their Onboarding process
4:47
jacando selects CustomerSuccessBox to streamline their Onboarding process
10 Customer Success Lessons
12:33
10 Customer Success Lessons
Pipedrive chooses CustomerSuccessBox to help deliver responsive Customer Success
2:42
Pipedrive chooses CustomerSuccessBox to help deliver responsive Customer Success
Covid-19 Webinar 4: Dos and Don'ts for Customer Success in 2020
1:01:38
Covid-19 Webinar 4: Dos and Don'ts for Customer Success in 2020
Covid-19 Webinar 3: Customer Success playbook for an economic crisis with James Scott
1:09:35
Covid-19 Webinar 3: Customer Success playbook for an economic crisis with James Scott
Covid-19 Webinar 2: Driving Customer Retention during Lockdown with Jay Nathan and Andrew Marks
1:18:14
Covid-19 Webinar 2: Driving Customer Retention during Lockdown with Jay Nathan and Andrew Marks
Covid-19 Webinar 1: Customer Success strategy for Covid-19 with Ari Hoffman
1:04:14
Covid-19 Webinar 1: Customer Success strategy for Covid-19 with Ari Hoffman
SuccessBound #60: 6 Alternatives to Travel? 🔥
5:05
SuccessBound #60: 6 Alternatives to Travel? 🔥
SuccessBound #59: Should CSMs Travel to meet their Customers? 🤔
5:50
SuccessBound #59: Should CSMs Travel to meet their Customers? 🤔
SuccessBound #58: How can Product Stickiness be measured? 🤔
3:34
SuccessBound #58: How can Product Stickiness be measured? 🤔
SuccessBound #57: How to take your SaaS Business from Reactive to Proactive? 🤔
4:56
SuccessBound #57: How to take your SaaS Business from Reactive to Proactive? 🤔
SuccessBound #56: Customer Success Budget Planning 2020
2:17
SuccessBound #56: Customer Success Budget Planning 2020
SuccessBound #55: 11 Levels of Customer Success Maturity
4:13
SuccessBound #55: 11 Levels of Customer Success Maturity
SuccessBound #54: 6 Common Mistakes that CS leaders make
5:30
SuccessBound #54: 6 Common Mistakes that CS leaders make
SuccessBound #53: Account Manager Vs Customer Success Manager
3:18
SuccessBound #53: Account Manager Vs Customer Success Manager
SuccessBound #52: How often should you conduct QBRS?
1:33
SuccessBound #52: How often should you conduct QBRS?
SuccessBound #51: What is Reboarding?
2:10
SuccessBound #51: What is Reboarding?